Automated customer service optimization
- Galeby is a customer service AI assistant that helps answer repetitive customer messages two times faster by suggesting templates for frequent customer interactions
- The AI scans the available templates and suggests the best one to use when responding to customers, making it quick and easy to respond to messages
- The tool is compatible with a variety of customer support apps including Crisp and Freshdesk, and can be easily integrated for use
- Galeby allows for personalization by pulling information from your app in real-time to include in your templates and AI replies
- This tool is ideal for indie makers who receive a lot of repetitive customer messages and want to maintain a personal touch
- Customers who do not want their support to be fully automated, those who have less than three customer messages per day, or those who do not mind responding to the same questions are not well-suited for Galeby
- During the beta period, there is a 50% discount on the $14.98 monthly cost, as well as a lifetime discount on the final version and direct support
Features:
- Suggests templates for frequent customer interactions
- AI scans available templates and suggests the best one to use
- Compatible with a variety of customer support apps
- Allows for personalization by pulling information from your app in real-time
- Ideal for indie makers who want a personal touch in their support responses
- Not suited for those who want fully automated support, have fewer than 3 customer messages per day, or do not mind repetitive responses
- During beta period, there is a 50% discount and lifetime discount on final version
- Offers direct support
- Allows for the creation of as many templates as desired
- Includes an "answer for me" option, which generates unique replies.