Home Customer support Forethought

Forethought

Twitter Facebook
Forethought
paid
Visit

Cost-effective customer solutions

Forethought's SupportGPT™ is an AI platform designed to improve and automate customer support processes. It automates answers to common customer questions across all channels, enhances cases with sentiment and intent, and empowers agents with relevant knowledge and suggested responses. The platform measures ROI, identifies and resolves gaps, and tracks performance in real-time. SupportGPT™ can be used in various industries such as e-commerce, SaaS, and FinTech. The platform offers efficient and cost-effective customer support services by maximizing efficiency and ROI for support teams. With an average model accuracy of 91%, Forethought's generative AI streamlines customer service across any industry.

Features:
- Automates answers to common customer questions across all channels
- Enriches cases with sentiment and intent, prioritizes and routes based on urgency
- Empowers agents with relevant knowledge and suggested responses
- Measures ROI, identifies and resolves gaps, and tracks performance in real-time
- Can be used in various industries such as e-commerce, SaaS, and FinTech
- Offers efficient and cost-effective customer support services by maximizing efficiency and ROI for support teams.
- Average model accuracy of 91%
- Streamlines the entire support ticket lifecycle on one generative AI platform
- Not a traditional chatbot but a Generative AI Platform
- Offers demo to experience their generative AI Platform driving efficiency and ROI for top support teams.
AI Customer support Efficiency Automation Cost-effective

Related AI Tools

Affable.ai

Affable.ai

If you are currently managing Influencer Marketing campaigns manually over excel-files and DMs, Affable's end-to-end influencer marketing platform can help you streamline your entire influencer marketing process.
AI Mailer

AI Mailer

Prudential Uganda, the only company to trust with your life and securing the future of your loved one. Save for your children's future education, future investments, retirement anything that would guarantee you a bright future. +256706436267/+256786094299
AIDuh

AIDuh

AI-Responder for HostAway is a Chrome extension designed to help hosts save time when responding to guest inquiries using AI-powered responses. Key features and advantages include: AI-generated responses: Draws on property-specific knowledge, guest data, and chat history for accurate and relevant repliesHigh quality: 88.2% of AI responses scored 4 or 5 in quality tests, requiring minimal editingCost-effective: 14-day free trial and lifetime price lock of $49/month/listing Use cases for AI-Responder for HostAway cater to various hosting needs: Hosts seeking to save time and effort in guest communicationProperty managers aiming to improve response quality and consistencyHospitality businesses looking to automate guest inquiries for increased efficiency Overall, AI-Responder for HostAway offers a convenient and cost-effective solution for automating guest communication, ensuring a seamless experience for both hosts and guests.
contact for pricing
Visit
Details