Kore.ai

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Kore.ai
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AI solutions for customer and employee experiences

Kore.ai is a platform that offers AI-optimized customer and employee experiences, with virtual and process assistants tailored to various industries. Its Experience Optimization (XO) feature blends conversational AI and digital UX for seamless interactions. Kore.ai provides solutions for contact centers, banking, healthcare, commerce, IT support, HR support, and collaborative workspaces. Its SearchAssist is a cognitive search solution that offers conversational support. The key use cases of Kore.ai include customer service, HR, IT support, and businesses interested in automating and optimizing interactions. The platform uses generative AI and large language models to boost efficiency and future innovations. Overall, Kore.ai is a comprehensive solution for delivering extraordinary experiences on voice and digital channels.

Features:
- Offers industry-specific virtual and process assistants
- Experience Optimization (XO) blends conversational AI and digital UX
- Provides solutions for contact centers, banking, healthcare, commerce, IT support, HR support, and collaborative workspaces
- Offers a cognitive search solution (SearchAssist) with conversational support
- Uses generative AI and large language models to boost efficiency
- Ideal for customer service, HR, IT support, and businesses aiming to automate and optimize interactions
- Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
- Focuses on effective customer and employee experiences
- Provides humanized and efficient self-service experiences using conversational AI across voice and digital channels
- Enables automated employee interactions through self-serve intelligent virtual assistants
AI Customer experience Platform Employee support Industry-specific

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