Viff.ai

Response generator for improving business reputation

Viff is a review reply tool that generates personalized, contextual, and courteous responses for hotel guests' reviews. The tool detects the user's brand voice and tone, allowing it to provide consistent and accurate responses. With Viff, responding to reviews instantly frees up the staff's time and boosts a hotel's reputation. Ensuring prompt and appropriate responses makes a hotel stand out and instills confidence in travelers who are researching their next stay. After six months of using the tool, hotels can see a 5x increase in booking volumes and a 67% improvement in TripAdvisor rankings.

Features:
- Generates personalized responses to hotel guests' reviews
- Learns brand voice/tone for consistent replies
- Saves staff time by providing instant replies
- Boosts hotel reputation by increasing the number of responses to reviews
- Increases bookings by making the hotel stand out to potential guests
- Improves TripAdvisor ranking as a result of consistently responding to reviews

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