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Shopify Customer Support AI

Yuma Ticket Assistant is an AI-powered tool that integrates with Help Desk software to automate the drafting of customer ticket responses. Particularly useful for Shopify merchants using Gorgias, Yuma saves time and improves efficiency, support quality, customer satisfaction, and revenue. Its AI analyzes inquiries and generates the necessary customer response, ensuring a personalized and accurate response. Yuma also provides conversation thread summarization, multilingual and auto-translation capabilities, and a custom knowledge base tailored to each brand. The tool's writing style customization feature ensures that responses are always on-brand and in perfect English. With a one-click "reply & close ticket" feature, Yuma helps agents handle customer inquiries quickly and efficiently.

Features:
- AI-powered response drafting
- Custom knowledge base tailored to each brand
- Multilingual and auto-translation capabilities
- Writing style customization
- Conversation thread summarization
- One-click "reply & close ticket" feature
- Specifically built for Shopify merchants using Gorgias
- Saves time and improves efficiency, support quality, customer satisfaction, and revenue
- Provides personalized, accurate responses to customer inquiries
- Enhances the workflow of agents handling customer inquiries
AI Shopify Customer support Efficiency Help Desk

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