Cohere

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Cohere
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AI Customer support for enhancing satisfaction

Cohere is an AI-powered platform designed for customer support improvement by analyzing past tickets and providing accurate and personalized responses. It utilizes large language models and automation to improve service and integrate with existing support resources and service desks. Cohere provides an effective solution for automating responses and maintaining high-quality customer service. Its key features include answering finding, automation, and integration. This platform is ideal for customer support teams seeking to automate responses, fast-growing companies, and organizations looking to optimize their support resources and drive ROI.

Features:
- Provides accurate and personalized responses through large language models
- Extracts knowledge from past ticket solutions to automate responses
- Offers automation of up to 60% of tickets, improving customer satisfaction
- Seamlessly integrates with existing support resources and service desks
- Ideal for customer support teams seeking to automate responses and maintain high-quality customer service
- Suitable for fast-growing companies and organizations optimizing their support resources and driving ROI
AI Analytics Customer support Automation Integration

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