Harvey

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Harvey
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Intelligent team productivity solution

Hiver is an AI-powered tool that helps customer support teams work faster and more efficiently. With Harvey, Hiver's AI bot, teams can leave time-consuming tasks to the assistant and focus on more important tasks. Harvey uses Natural Language Processing to accurately identify the context of customer conversations and offer intelligent suggestions to agents. Harvey also provides email template suggestions based on customer messages, making it easy to choose the most relevant template(s) for quick answers. Hiver's Thank You Detection feature helps agents close conversations that get reopened due to non-actionable customer responses, saving teams time and effort. Trusted by over 1500 companies, Hiver offers a free 7-day trial with no credit card required.

Features:
- AI-powered tool that helps customer support teams work faster and more efficiently
- Harvey, Hiver's AI bot, helps identify the context of customer conversations and offer intelligent suggestions to agents
- Provides email template suggestions based on customer messages
- Thank You Detection feature helps agents close non-actionable customer responses to save time and effort
- Trusted by over 1500 companies
- Free 7-day trial available with no credit card required
AI Productivity Team collaboration Project management Task automation

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