24/7 AI Customer Service
Whelp is an AI-powered tool for SMEs to offer omnichannel customer service automation with integrated technologies such as ChatGPT, Google AI, and Amazon Lex. This tool ensures 24/7 customer service without any human interaction, which helps businesses save money and time. Whelp Connect is an omnichannel inbox software that enables personalized and seamless customer service via voice, email, live chat, SMS, and WhatsApp. The platform also streamlines workflow with a CRM solution, consolidating all interactions and data in one place. Whelp delivers advanced reporting and provides insights into company performance over any time range, with an easy-to-use and customizable interface. The platform integrates with messaging apps such as WhatsApp, Telegram, Email, and Facebook Messenger, letting users create unique chatbots with drag-and-drop features. The tool ensures security and access control to protect customer data, and it enables effective team collaboration and communication across various channels.
Features:
- Omnichannel customer service automation
- AI-powered system integrated with ChatGPT, Google AI, and Amazon Lex
- 24/7 customer service with no human interaction
- Omnichannel Inbox Software (Whelp Connect)
- Unified customer view and AI-powered automation
- CRM solution for managing and responding to customer inquiries and concerns
- Advanced reporting and insights into company performance
- Integration with messaging apps (WhatsApp, Telegram, Email, and Facebook Messenger)
- Drag-and-drop chatbot builder
- Security and access control to protect customer data.