Eclipse AI

Customer Churn Prevention AI

Eclipse AI is a tool that unifies omnichannel voice-of-customer data to predict and prevent customer churn. The tool helps businesses improve customer loyalty and increase customer lifetime value by analyzing real-time trends and patterns to generate actionable intelligence. With Eclipse AI, companies can easily connect voice-of-customer data from different channels, including reviews, chat, phone, and surveys. The AI-generated controllable measures that can be measured to reduce customer churn save teams hours of analysis each week. Eclipse AI is trusted by various industries such as B2B tech product, online retail and mobile app companies. Through actionable insights provided by the generative AI, Eclipse AI helps businesses better assess customer churn predictors and close gaps early.

Features:
- Unifies omnichannel voice-of-customer data
- Predict and prevent customer churn
- Analyzes data and gives actionable intelligence to reduce churn
- Helps businesses improve customer loyalty and increase customer lifetime value
- Easily connects voice-of-customer data from different channels
- AI-generated controllable measures to measure and reduce customer churn
- Trusted by various industries such as B2B tech product, online retail and mobile app companies
- Provides timely and valuable intel on customer churn predictors
- Saves teams hours of analysis each week
- Helps businesses become more proactive in improving customer retention